Strategy & Portfolio Management

• Execute a strategic and operational review (Performance Scan)

• Develop overall strategy & business plan

• Capital adequacy/capital management framework development

• Improve planning process (focus on financial ratio’s and long-term planning)

• Find solutions for dealing with impaired assets (NPL management)

Management & Organisation

• Strengthen Board and management oversight

• (Re)-building functional organisation

• HR policy development, remuneration, incentives

• Set up new branch management & organisation

• Enhancement of management capabilities

Retail Banking Product Management & Distribution

• Package & delivery of integrated financial services
• Alternative marketing strategies and new products
• Establish new distribution channels
• Introduce products & products management
• Upgrade consumer lending, credit cards
   

Wholesale Banking

• Introduce relationship management

• Develop client segmentation

• Upgrade trade finance & lending

• Improve cash management concepts

• Strengthen treasury products and operations

Risk Management products

• Create risk management infrastructure

• Upgrade approval processes and policies

• Enhance asset liability management

• Introduce risk rating & pricing models

• Set up risk scoring systems

• Anti-Money Laundering procedures and software

Financial Management products

• Set up budgeting & financial planning process

• Design management information systems

• Create internal profitability measurement

• Introduce medium term budget process (MTP)

• Establish framework for internal controls

Corporate Governance

• Enhance corporate governance structure

• Develops legal and compliance capabilities

• Guidance with supervisory review process

• Upgrade disclosure practices

• Manage public & investor relations

Operational Efficiency

• Structure Operations and IT function

• Develop business systems & architecture

• Redesign work-flow processes

• Introduce customer data base integration